Questions, answered before you book.
Clear expectations for repairs, pricing, and support — without the technical runaround.
How do I get my computer repaired?
Submit a repair request through our website. We'll review your issue, confirm the diagnosis, and send you instructions for shipping or drop-off. Most repairs are completed same day.
Do you offer remote support?
Yes — many software issues (viruses, slow performance, OS problems) can be resolved remotely. Submit a repair request and we'll let you know if your issue qualifies.
How much does a repair cost?
Pricing is transparent and listed on our services page. Hardware Diagnostic starts at $65. Screen Repair is $149. Virus Removal is $99. OS Reinstall is $79. RAM/SSD Upgrade is $89. No hidden fees.
How long does a repair take?
Most repairs are completed same day or within 24 hours. We'll give you an estimate when we confirm your repair request.
What types of computers do you repair?
We repair Windows PCs and laptops of all brands — Dell, HP, Lenovo, ASUS, Acer, and more.
Is my data safe during a repair?
Yes. We never access personal files unless required for the repair, and we recommend backing up your data before any service.
What if my repair isn't fixed?
If we can't fix it, you don't pay. We'll diagnose the issue first and only charge once the repair is confirmed.
Can I buy parts from you directly?
Yes — we sell SSDs, RAM, mice, and keyboards directly through the site. Shop the accessories section.
Still not sure what you need?
Send us the symptoms and we'll point you to the right repair.